Frequently Asked Questions
Contract Repository
Vendortell Contract Repository provides a secure, centralised solution for organising all your contracts, making it effortless to manage and access vital agreements throughout your organisation. This powerful repository streamlines contract administration, enabling you to maintain oversight, ensure compliance, and track important deadlines with confidence. By consolidating contract data in one place, Vendortell Contract Repository empowers you to make informed decisions, reduce risk, and enhance operational efficiency across your business.
AI Contract Reader
Vendortell AI Contract Reader enables you to instantly analyse and interpret contract documents using advanced artificial intelligence. The tool automatically reads through contracts, identifying and highlighting essential information, so you can quickly understand obligations and key terms without manual review. This streamlines your contract workflow and ensures you stay informed and compliant with ease.
AI Contract Extract
Vendortell AI Contract Extract automatically pulls out and organises specific data from your contracts, such as dates, parties, critical clauses; Payment terms, Delivery terms, Incentive models, Termination terms etc.
This allows you to access and review only the most relevant information, saving time and reducing errors in contract management.
AI Contract Summery
Vendortell AI Summary provides concise overviews of your contracts by analysing and condensing the content into clear, actionable highlights. With this feature, you gain instant insight into the main points and obligations within each document, supporting faster and more informed decision making.
Customer Management
Vendortell Customer Management offers a seamless way to manage and nurture your account relationships by consolidating all relevant customer data and interactions in one place. This solution allows you to track activities, preferences, and agreements, empowering you to deliver personalised service and anticipate needs. With a clear overview of each customer, Vendortell Customer Management supports smarter engagement, fosters loyalty, and helps you maximise value for your business.
Vendor Management
Vendortell Vendor Management empowers you to oversee and optimise all your supplier relationships within a single, unified overview. By providing clear visibility into vendor agreements, contacts, and statistics, this module enables you to streamline procurement processes, negotiate more effectively, and ensure reliable supply chain operations. With comprehensive insights at your fingertips, Vendortell Vendor Management helps you build stronger partnerships, reduce risk, and drive continuous improvement across your organisation.
Incentive Management
Vendortell Incentive Management empowers you to design, track, and optimise your incentive programs with ease. By automating the calculation of rewards and monitoring contract milestones, this solution provides real-time visibility into incentive payouts, vendor, and customer performance. With clear, data-driven insights at every steps, you can maximise the value of your incentives, ensure collaboration compliance, and foster stronger, more productive relationships with your vendors and customers.
Payout Management
Vendortell Payout Management streamlines you overview of payments and payment process for incentives and rebates, ensuring accuracy and efficiency at every step.
This solution automates payment calculations, tracks payout status, and provides comprehensive audit trails for full transparency. By simplifying complex payout workflows, Vendortell Payout Management enables you to deliver timely, error-free payments while maintaining strict control over your financial operations and generating growth for you business.
Approval Flows
Vendortell Approval Flows bring structure and efficiency to your internal processes by automating and customising approval workflows for incentives, and payments. With configurable steps and clear oversight, this feature ensures that every decision is reviewed by the right stakeholders at the right time.
Approval Flows help you maintain compliance, reduce bottlenecks, and accelerate business operations, all while keeping your team aligned and informed
Access Rights Management
Vendortell Access Right Management provides secure, role-based control over who can view, edit, or approve data within your Vendortell solution. By defining precise permissions for users and teams, this solution safeguards sensitive information and ensures that everyone has the appropriate level of access. Access Right Management enhances security, supports compliance, and enables seamless collaboration across your organisation
Vendortell Connector (API)
Vendortell Connector gives you the opportunity to connect all applications, seamlessly integrating your entire digital ecosystem to provide comprehensive purchase and sales data. This integration tool ensures that your business operations are streamlined, allowing you to make data-driven decisions with ease and accuracy. By consolidating information from various sources, Vendortell Connector enhances your ability to monitor performance, incentives, forecast trends, and optimise your supply chain, ultimately driving growth and efficiency in your organisation.
Task Management & Activity Planning
Connect all your activities that are tied to your contracts, seamlessly integrating every aspect of your business operations. Whether you need an overview of negotiation dates, orchestrating campaigns, managing product cycles, or keeping track over special events. Activity Planning ensures that every detail is meticulously organised and easily accessible. Experience the power of unified activity management, allowing you to focus on what truly matters driving success and achieving your business goals.
Implementation is typically very quick. In many cases it can range from only a few hours to a few weeks, depending on the complexity of your organisation’s needs. Vendortell provides a seamless onboarding process as soon as your company is set up in the platform, you can immediately start using Vendortell’s features and seeing value. A well-defined implementation plan (with Vendortell’s guidance) helps ensure the rollout is fast and smooth.
Vendortell takes data security and privacy very seriously. The platform employs robust security measures such as encryption of data, role-based access controls for users, and regular security audits to prevent unauthorised access to sensitive information. Vendortell is a cloud-based service hosted on Amazon Web Services (AWS) infrastructure, which provides enterprise-grade physical and network security for your data. All data is stored securely in the cloud (no data is stored on your premises unless you export it), and the service is designed with high availability and backup strategies inherent to AWS.
In terms of compliance, Vendortell adheres to all relevant data protection regulations, including full compliance with GDPR for personal data handling. Your data remains your own, and Vendortell’s privacy policy outlines how data is collected, used, and protected in line with legal requirements.
Additionally, the platform helps your organisation stay compliant with contractual obligations and regulations: Vendortell keeps an up-to-date record of each contract’s commitments and sends alerts for critical milestones (renewal dates, expiration deadlines, incentive settlement, etc.). This proactive approach means you are far less likely to miss a contractually required action or violate a term, thereby mitigating compliance risks in your vendor agreements. Overall, you can trust that Vendortell provides a secure environment for your data and helps enforce compliance both on the data privacy side and in day-to-day contract management.
No installation is needed. Vendortell is provided as a cloud-based SaaS application, which means you access it through a web browser without any complex local install. As a customer, you’ll automatically receive all updates and new features in real-time, with no effort required from your IT team. All you need is an internet connection and a modern browser. Vendortell’s platform and data are hosted securely in the cloud (on AWS), so you don’t need to provision any on-premise servers. This makes the technical overhead very low – your team can simply log in to start using Vendortell, and the vendor handles all maintenance, upgrades, and security on the backend.
Yes, Vendortell was built to integrate into your existing IT ecosystem. The platform offers integration capabilities with other enterprise systems such as ERP solutions and financial software, so it can pull in or push out data as needed for a seamless procurement workflow. Vendortell provides a Connector module that allows you to connect the platform with your other applications (e.g. integrating purchase data and sales data from various sources). Through these integrations, Vendortell can automatically fetch purchase order or spend data and compare it against contract terms, for example, or update your finance system with rebate claims. The goal is to eliminate duplicate data entry and ensure Vendortell fits neatly alongside tools like your ERP, accounting system, or procurement portals. In short, Vendortell can act as an extension of your current systems – leveraging APIs and connectors to share data – rather than a isolated silo. Vendortell’s team will work with your IT staff during onboarding to configure any necessary integrations so that data flows smoothly and your workflows remain unified.
Vendortell provides comprehensive support to its clients. You can reach their team via email, live chat, or phone, and they maintain an extensive online knowledge base and FAQ resources for self-service help. During implementation, you’ll have guidance from our onboarding specialists, and after launch, Vendortell continues to be available for any issues or questions that arise. The company’s philosophy is to build long-term partnerships with its clients and deliver value from day one, so they are very responsive to support requests and open to feedback. Enterprise customers often have a dedicated point of contact at Vendortell to ensure their needs are met. In practice, this means if you encounter any problem or need advice on using the platform, Vendortell’s support team will work closely with you to resolve it quickly and make sure you’re getting the maximum benefit from the software.
Vendortell’s value proposition is to save money, reduce risk, and improve efficiency in your vendor management and procurement operations. By using Vendortell, companies ensure they capture every eligible discount, rebate, or incentive from vendors – which can add up to significant savings. (For example, one Vendortell client discovered and recovered over €1.1 million in missed vendor incentives after analyzing the past year’s contracts and purchases through the platform.) Vendortell helps prevent value leakage by never missing contractually agreed discounts or volume bonuses, directly boosting your bottom line.
Beyond reclaiming incentives, the platform drives ROI through operational efficiency and risk reduction. Automation of manual tasks means your procurement and legal teams spend far less time on administrative work and error-checking, and more time on strategic negotiations and value-added activities. Vendortell’s data insights can highlight spending patterns and vendor performance issues, allowing you to renegotiate unfavorable contracts or consolidate vendors to reduce costs. Improved contract compliance and alerts help avoid costly penalties or renewals that automatically lock you into unwieldy terms. By aligning purchases with vendor incentive programs and optimal contract terms, organisations can reduce unnecessary spend, optimize inventory, and improve overall supply chain performance. In short, Vendortell typically pays for itself by delivering measurable savings (through cost recovery and better negotiated deals) and by freeing up working capital and staff time. Executives can expect a strong ROI from Vendortell in the form of direct financial gains and improved process outcomes, often within the first year of use.
Absolutely. Vendortell is designed for businesses of all sizes, from smaller firms to very large enterprises. The platform’s cloud-native architecture means it can handle growing volumes of data, users, vendors, and contracts without performance issues – you can scale up your usage as needed. In fact, Vendortell already serves some of the largest companies in the world, so they are experienced with enterprise-scale deployments and requirements. The standard Enterprise plan supports an unlimited vendor/customer contracts. Vendortell will provide a tailored solution. There is no need to purchase multiple instances; Vendortell can expand to accommodate additional volume or complexity in a single platform for you.
Moreover, Vendortell’s company ethos is to be a long-term partner to your organisation. They emphasise trust, transparency, and continuous improvement, reflecting their Nordic values and startup mindset. As your business grows or changes, Vendortell will work closely with you to adapt the platform to new requirements or integrations. In practical terms, this means you can count on Vendortell to support additional users, new departments or regions, and evolving procurement strategies over time. The combination of a scalable technology foundation and a client-focused partnership approach ensures that Vendortell can grow alongside your company and continue delivering value at enterprise scale.
Our Story
Founded in Denmark, Vendortell emerged from a desire to simplify and enhance the procurement process for businesses of all sizes. Recognizing the complexities and inefficiencies in traditional vendor management, we set out to create a platform that not only streamlines operations but also fosters stronger supplier relationships.
Our Nordic values—trust, integrity, and a commitment to quality—are the cornerstone of everything we do, making Vendortell a unique and trusted partner in the industry.